Contact Us

Our service approach is built around straightforward order updates, practical delivery support, and clear after-sales guidance.

For order, delivery, return, exchange, payment, or product questions, contact us at support@samsonie.shop.

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).

Mailing address

302 College Ave W, 110, Guelph, Ontario, ON, N1G 4T6, Canada

Phone: 604-555-8173

When contacting us about an order, include the order number and the email used at checkout so we can assist efficiently.